Refund policy

Please check your order when the item arrives.

As a general rule, we cannot accept returns due to the customer's convenience.
We accept returns such as damage during product delivery and shipping mistakes.
If it is more than one week after the item arrives, we will not accept cancellations or refunds.
In case of damage, quality problems or shipping mistakes, we will bear the shipping cost.
In case of defective products such as quality problems or damage, please contact us within one week after arrival. We will return the item and ship a replacement. Round-trip shipping will be borne by our shop.
Please contact the following when returning.
info@forthconnect.com

If you do not receive a replacement, or if you have any problems such as not receiving the refund, please let us know by email.